Computer Maintenance Wing (CMW)      
University Maintenance Wing (CMW) under Department of Computer Sciences, BGSBU has established to provide hardware and software support to the desktop users of the University. CMW is situated at the Computer Science Department (MCA). Technical support os available between 09:00 AM to 05:30 PM from Monday to Saturday (Except Holidays). Mr. Gurpreet Singh handles the day today routine technical jobs in CMW.
Services
 
  • Desktop Maintenance is inclusive of all hardware support viz. Motherboard, HDD, SMPS, CPU, Keyboard, Mouse etc. and general purpose software installed in the Desktops and peripherals.
  • All printers for minor repair on charges basis other than printers produced by university which has comprehensive AMC with the original supplier.
  • University has procured Antivirus Software and CMW is responsible for maintaining VIRUS free Computer environment in BGSBU.    
    Process      
  • The User has to lodge a complaint by submitting job card.

  • User is given a job no as a reference. On the basis of the job card and the corresponding reference number, problems with regard to hardware/software are rectified and the same is given back to the user after necessary repair work.


  • In case of problems related to  operating system of a desktop or laptops under warranty (e.g. Windows), the supplier of Desktop or OEM of Desktop/Laptop (i.e DELL/ACER/WIPRO/HP etc.) should be contracted.
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